Sentrana
The Science to Lead Markets™
Privacy Policy
Sentrana Inc. (“Sentrana”) is committed to protecting the privacy of the personally-identifiable information that we collect from you as you use this Web site (the "Site"). The scope of Sentrana's commitment is detailed in this Privacy Policy. By submitting information, you agree to Sentrana's use of such information as described herein. Please see our Terms of Use for more information about our on-line policies in general.
1.0 PRIVACY POLICY
The following statement discloses Sentrana’s consumer privacy practices for the Sentrana Web Site. We do update our policy from time to time without notice so please check back periodically. All updates will be published at this site.
You may contact Sentrana directly using any of the communication means outlined at the end of this statement.
1.1 PERSONAL INFORMATION
Sentrana understands your desire to protect personal information. We intend to inform you on how your personal information will be gathered, tracked or used, and to give you choices. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.
What Information We Gather and Track
We request personal information when you place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. For example:
1. If you submit an order on-line with us, we will ask you for information necessary to complete the transaction - such as your name, address, and e-mail address.
2. If you request technical support online, we will ask you for information necessary to complete the transaction — such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing.
You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.
How We Use the Information We Gather and Track
We use personally identifiable information in the following ways:
1. To provide you with information about virus alerts, product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;
2. To assist us in creating content that is relevant to you;
3. To provide you with special offers that may be of interest to you;
4. To assist us in creating better products and services to meet your needs;
5. To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select;
6. To help you quickly find software, services or product information important to you.
We Will Never Sell or Distribute Your Personal Information
We will never sell or distribute any of your personal information collected through our website at www.sentrana.com.
Please be advised that in certain instances, it may be necessary for Sentrana to disclose your personal information to government officials or otherwise as required by our legal obligations.
Choice/Opt-Out
Sentrana may contact our clients (this does not include our partners, potential employees, or members of our Sentrana Consultant Network) about specialized services offered only through Sentrana. We provide a number of ways for you to ‘opt-out’ of receiving additional information from us or having us. We may offer you these choices at the time you give us your information.
If you are on a Sentrana web page that requires personal information but does not offer communication choices, or would like to change your preferences for information that you have previously provided, please use one of the communication channels at the bottom of this statement.
If you do not wish to continue receiving our e-mail newsletters or bulletins you can opt-out of receiving these communications by replying to us and placing “unsubscribe” in the subject line in the email.
1.2 SECURITY AND QUALITY OF PERSONAL INFORMATION
We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Despite these precautions, Sentrana cannot guarantee that unauthorized persons will not obtain access to your personally-identifiable information.
The personal information that you have provided to us may be transferred to other Sentrana offices around the U.S.
We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that Sentrana does not have your current personal information, you can use one of the other communication channels at the bottom of this statement.
1.3 COOKIES
Sentrana may use cookies from time to time. A cookie is a unique text file that a Web site can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. Sentrana may use cookies to personalize your pages at our Service & Support Web site, or to remember you when you register for our services. If you do not want Sentrana to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the services at our web site.
Sentrana may also use cookies to track your visit to our Web site. While our Web servers may automatically log your IP address, this information does not identify you and you remain anonymous.
1.4 WEB SITE TRAFFIC
We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to track aggregate traffic patterns throughout Sentrana’s Web site. Such information is not correlated with any personal information.
1.5 LINKS TO BUSINESS PARTNER AND CO-BRANDED SITES
At the Sentrana Web site, there are a number of links to companies with whom we have a relationship. Sentrana is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.
We may also link to co-branded web sites that are maintained by Sentrana and one or more of our business partners. We encourage you to read the privacy policies on any co-branded site to which you link for information on the privacy practices of that site.
1.6 OTHER PRIVACY CONSIDERATIONS
Please remember that information you submit in a discussion group or forum, like "Ask Sentrana", will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.
1.7 CONSENT; POLICY CHANGES
By using the Site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the Site. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use. This Privacy Policy was last updated on February 25, 2009.
1.8 SENTRANA CONTACT INFORMATION
Please contact us at info@sentrana.com if you have any questions, comments, or would like to change your communication preferences.
Headquarters
1725 I St. NW, Suite 900
Washington DC, 20006
PHONE 202.507.4480
FAX 866.597.3285
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